Contact Us
We are more than a pet supply brand. We are your reliable partner in building a warm living space for your pets and recording every wonderful moment with your cats.
We greatly appreciate your feedback! If you have any questions, suggestions, or need assistance with your orders, feel free to contact us via the following methods:
Email: service@elgibkavip.com
Phone: +852 2169 0690
Address: 9th Floor (Whole Floor), Hop Fok Industrial Building, 22-28 Tai Chung Road, Tsuen Wan, New Territories
Our customer service team is available from 9:00 AM to 6:00 PM, Monday to Friday (Mountain Standard Time). We endeavor to reply to all inquiries within 24 to 48 hours.
Thank you for trusting Trustedwellcare! Let’s create a comfortable home for your cats and make your pet-keeping life simple, pleasant and wonderful!